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Let your property be managed by a real estate agency


For a landlord, managing a rental property requires time and the necessary legal knowledge.

As a result, certain owners choose to have their property managed by a professional.
In this case, the property manager's task is to represent the owner in all dealings with the tenant. The agent thus plays a role of intermediary between the landlord and the tenant.

It is important to remember that the exercise of this activity by a real estate agency is governed by law n ° 70-9 of 2 January 1970 The agency must therefore have a professional licence, professional liability insurance and a financial guarantee.

A rental management agreement must also be signed beforehand.
Certain provisions of the agreement are imposed by the law whereas others are determined contractually and can therefore vary from one agency to another.

The agreement must stipulate the following:

  • The scope of powers delegated to the agency (initiation of certain works, accepting of tenant's notice, etc.).
  • The agency's conditions of remuneration (rental management fees).
  • Accountability (rental management report).
  • Authorisation for the agency to receive goods, money and assets throughout the term of the rental management agreement (authorisation to receive rent, tenant's service charges, etc.)

Since the services and powers of a lettings agent are not defined by law, they must be specified in the agreement. Generally speaking, the lettings agent:

  • Requests money owed by the tenant (rent, tenant's service charges, deposit)
  • Receives the above amounts then forwards them to the landlord after deducting agency fees and invoices relating to tenancy management (maintenance work, for example).
  • Claims outstanding amounts from the tenant, monitors all litigation.
  • Adjusts the tenant's service charges at the end of the year.
  • Revises the rent according to the consumer price index.
  • Ensures that the tenant respects all obligations (insurance, routine maintenance, etc.).
  • At the request of the landlord, serves notice on the tenant(s).
  • Takes delivery of notices sent by tenants.
  • Carries out the inventory of fixtures and calculates how much of the deposit is to be reimbursed when the tenant leaves.
  • Monitors any works requested by the landlord.

The lettings agent can also be required to perform other services, depending on the rental property agreement. Depending on the services proposed by the agency, the lettings agent can thus:

  • Manage any insurance policies taken out by the landlord: unpaid rent, damage by tenants, rental vacancies, legal protection of landlord.
  • Pay commonhold service charges (=quarterly running costs)
  • Represent the landlord at commonhold membership meetings.

Generally speaking, the lettings agent advises the landlord in relation to all aspects of the tenancy agreement (reminder of compulsory surveys and certificates, decency standards, work to be carried out, new legislation, etc.).

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